Job Description

Join Barclays as an Executive Assistant. At Barclays, our vision is clear – to redefine the future of banking and help craft innovative solutions. In this role, you will provide executive support to the growing population of senior leaders across the U.S. Consumer Bank. This is a dynamic opportunity to work in a fast-paced, high-impact environment where your organizational expertise and communication skills will directly support senior leaders. You’ll play a pivotal role in ensuring smooth day-to-day operations, managing complex schedules, and serving as a trusted point of contact for internal and external stakeholders.

To be successful as an Executive Assistant, you should have experience with:

• Managing scheduling for senior management, including coordinating meetings, appointments, and calendar management

• Organizing and preparing for meetings, including gathering documents and attending to all logistical details

• Handling email and instant messaging communications, relaying important messages, and ensuring timely responses to key inquiries

• Prioritizing incoming emails, identifying urgent matters, and responding or escalating as needed to maintain workflow and responsiveness

• Coordinating detailed travel arrangements for senior leaders, especially during visits to the Delaware office, and planning team-building activities that foster collaboration and engagement

Some other highly valued skills may include:

• Previous executive assistant experience supporting senior management

• Ample stakeholder management skills with the ability to build relationships and navigate across teams

• Excellent written and verbal communication skills

• Outstanding organizational and time management skills, with a keen attention to detail

• Previous experience working in the financial services industry, with an understanding of its pace, culture, and confidentiality requirements

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role is located in Wilmington, DE.

Purpose of the role

To manage the executive's schedule, handling correspondence, preparing presentations and reports, and providing other administrative support as needed. 

Accountabilities

• Management of senior executive members calendars and overseeing their timely responses to meeting invitations and requests.
• Planning and arranging travel itineraries, including flights, accommodation, and ground transportation, ensuring timely and efficient travel for the executive.
• Proactively anticipating the needs of the senior executive, prioritising tasks, and ensuring timely completion.
• Management of day-to-day administrative tasks, such as expenses, maintaining filing systems, and ordering office supplies, annual leave records management, distribution list management and organisation management tasks.
• Management and facilitation of senior executive members meetings.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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