Help Desk Analyst Job at Hire it People, Inc, Conyers, GA

VnZiTjBZcXhMeGxSM0N0ZEp2VFlVMGRpSHc9PQ==
  • Hire it People, Inc
  • Conyers, GA

Job Description

Job Seekers, Please send resumes to resumes@hireitpeople.com

Job Responsibilities:

  • Oversee the daily performance of computer systems and applications.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
  • Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

Minimum Qualifications :

  • High School diploma or GED.
  • Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.

Preferred Qualifications :

  • 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
  • Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college.
  • Knowledge of Apple iOS.

Job Tags

Contract work,

Similar Jobs

Cheri O's Coffee

Remote Data Entry Clerk / Office Assistant Job at Cheri O's Coffee

 ...Leverage Microsoft Word for document preparation and formatting assignments. Support records management and maintain accurate archives across systems such as SharePoint, where applicable. Primary objectives include promoting operational efficiency, streamlining... 

AKT

Screen Printing Press Operator Job at AKT

 ...Compensation: $16-20/hour depending on experience!Let's talk! We are seeking Experienced automatic Screen Printing Press Operators. If you are currently a screen printer looking to push your skills or ready to learn an exciting new skill, this job is right... 

Hugo

Middle School ESL/Geography teacher Needed ASAP 2025 in Nanjing city Job at Hugo

Nanjing City, Jiangsu province Age Group: 12 - 15 yrs old Subject: Geography Teacher Total Hours: less than 40hrs/wk Class size: 30 students w/ TA

City Wide Facility Solutions

Janitorial Cleaner Job at City Wide Facility Solutions

 ...have several full-time, day shifts open for dependable and service-oriented individuals! Under general supervision, the building cleaner performs cleaning tasks and operates various types of cleaning equipment for assigned buildings. Duties Shift time: 11am... 

TPR.

Community Engagement Coordinator Job at TPR.

 ...POSITION SUMMARY The Community Engagement Coordinator will lead a team of 1099 independent contractors and execute volunteer recruitment plans for events. This role involves managing team schedules and priorities, training recruiters, and ensuring flawless logistics...