Job Description

POSITION OVERVIEW:

The position is responsible for supporting the operations of the Treasurer/Collector’s Office through the performance of administrative and clerical tasks.

ESSENTIAL FUNCTIONS: The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Greets and responds to customers in person, by telephone, and via email. Answers questions and requests for information; advises of processes and statuses; forwards calls, takes messages, and refers matters to the appropriate party as needed.
• Performs administrative and clerical tasks. 
• Maintains filing systems in compliance with public record and other related laws and regulations; processes, tracks, and enters electronic and paper data, correspondence, and records; provides and processes information; distributes incoming and outgoing mail; keeps office orderly and supplied.
• Receives and processes municipal payments; handles cash and check payments received in-person and via lockbox, mail, and department turnovers; enters receipts in systems applying to correct account/address; reconciles receipts to system reports; balances cash drawer; prepares deposit tickets.
• Prepares Warrant check mailings; folds letters and places documents in envelopes.
• Prepares tax title folders and places documents in files.
• Processes Municipal Liens Certificates.
• Performs other related job duties as required.

MINIMUM QUALIFICATIONS: Any equivalent combination of the below-listed education, training, certification, and experience is qualifying.

• High School diploma or equivalent and 1 year of related, clerical, business administration, customer service, or bookkeeping experience.

Beneficial:

• An associate’s degree or higher in a business-related field can be substituted for the work required experience.
• Valid Class D Motor Vehicle Operator’s License
• Municipal experience

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of cash drawer, payment, and clerical practices, systems, and procedures; office equipment; email, word processing, and other relevant office productivity software.
• Effective data and record processing, clerical, customer-service, and personal computer skills.
• Ability to apply safe and accurate cash and check handling procedures; effectively utilize standard office equipment, technology, and software; prepare and maintain detailed and accurate records with frequent interruptions; plan and prioritize work; meet deadlines; work independently; communicate detailed information effectively with tact and discretion; maintain confidentiality; maintain good public relations and collaborative working relationships; respond in a courteous and professional manner; and work with diverse groups. 

PHYSICAL & ENVIRONMENTAL WORKING CONDITIONS: The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.

• Performs administrative work in an office environment.
• Sits or stands, with intermittent periods of stooping and walking.
• May be required to move objects such as files, boxes of paper, office supplies, and office equipment weighing up to 30 lbs.
• Applies motor skills to move objects, file, and sort documents, and use office equipment such as telephones and computers.
• Routinely reads documents for general understanding and analytical purposes, including handwriting, forms, and reviews detailed information displayed on a computer screen.

CONFIDENTIALITY:

5.2. The employee has regular access to confidential records and information at the department level, requiring discretion in interactions, attention to detail in handling information and records, and responsibility for following security protocols.

JUDGMENT AND COMPLEXITY:

3.3. The work is governed by numerous standardized practices, procedures, or general instructions; some cases require additional interpretation. Judgment is needed to locate, select, and apply the most pertinent practice, procedure, regulation, or guideline.

NATURE AND PURPOSE OF CONTACTS:

4.4. Contacts are primarily with co-workers, state agencies, school and city employees, and the public. Interactions involve frequent tactful explanation, discussion, or interpretation of practices, procedures, regulations, or guidelines to render service, plan or coordinate work efforts, resolve operating problems, or assist dissatisfied customers.

SUPERVISION RECEIVED: Works under the general direction of the immediate supervisor, Mayor, or designee.

The employee works from policies, goals, and objectives, establishes short-range plans and objectives, and departmental performance standards, and assumes direct accountability for department results; consults with the supervisor only where clarification, interpretation, or exception to policy is required or requested; exercises control in the development of departmental policies, goals, objectives, and budgets; and is expected to resolve matters for divisions/departments under their control. Self-directed with input from the Board of Trustees.

POSITION: | Part Time Principal Clerk | #2025-0081.

DEPARTMENT: | Treasurer/Collector.

HOURS OF WORK: | Part-time (16 hours/weekly) Monday to Thursday 11:00 AM – 3:00 PM.

SALARY: | Union CAF-3 ($29.22 - $32.08/hour) Non-Benefited.

ADDRESS ALL COVER LETTERS AND RESUMES TO:

• Human Resources Department
• City of Medford - Room 204
• 85 George P. Hassett Drive
• Medford, MA 02155
• Or send a cover letter and resume with the job title in the subject line to jobs@medford-ma.gov
• For the posting, please visit the City of Medford's website -

The City of Medford is an Equal Opportunity/Affirmative Action/504 Employer Residents of the City of Medford, Women, People of Color, Veterans, and Persons with Disabilities are encouraged to apply.

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