Job Description

About Side

Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia. 

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. 

Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.

Experience our side of life. For more information, visit  

Side is seeking an experienced and driven QA Lead - Video Game Tester to join our team and lead a rapidly growing workforce of video game testers. As the QA Lead, you will play a pivotal role in ensuring the quality and integrity of our clients' video game titles across various platforms. This is an in-studio position, and only local candidates in the Charleston, SC area, or willing to relocate within the U.S. will be considered. No visa sponsorship will be provided.

Responsibilities:

• Lead and oversee a team of video game testers at all levels, providing guidance, mentorship, and training to ensure high-quality testing results.
• Collaborate closely with project managers, leads, and stakeholders to develop and execute comprehensive test plans, test cases, and testing strategies tailored to the client's requirements and objectives.
• Conduct thorough testing of video game titles across multiple platforms, including PC, console, and mobile devices, to identify and report defects, glitches, and other issues.
• Coordinate and prioritize testing activities to meet project deadlines and milestones, ensuring timely delivery of high-quality testing results.
• Develop and execute comprehensive test plans. 
• Maintain clear and detailed documentation of testing processes, procedures, and results, including test plans, test matrices, and bug reports.
• Communicate effectively with project stakeholders to provide regular updates on testing progress, identify risks and issues, and propose solutions and recommendations.
• Assist in the recruitment, selection, onboarding, and training of new video game testers as the workforce scales from 50 to 100 employees.
• Stay up-to-date on industry trends, emerging technologies, and advancements in video game quality assurance, and share knowledge and insights with the team to drive continuous improvement.
• Strong multitasking abilities, with experience in managing multiple priorities and switching between tasks efficiently while maintaining high-quality standards and meeting deadlines 
• Foster a collaborative and positive team environment. 

Requirements

• 5+ years of experience in video game quality assurance, with a strong understanding of QA principles, methodologies, and processes.

• Proven experience testing video game titles across multiple platforms, including PC, console, and mobile devices.

• Excellent leadership, communication, and interpersonal skills, with the ability to effectively mentor and manage a team of testers.

• Proficiency in using industry-standard testing tools and software, such as bug tracking systems, test management tools, and version control systems.

• Strong attention to detail and analytical skills, with the ability to identify and prioritize testing activities based on project requirements and objectives.

• Willingness to work in an in-studio environment in Charleston, South Carolina, and relocate if necessary. Remote work will not be considered.

• Passion for gaming and a deep understanding of gaming mechanics, genres, and platforms.
• Experience in a leadership or senior QA role, where you have successfully led a team of testers and managed QA activities throughout the development lifecycle. 

Join us at Side and be part of a dynamic and collaborative team dedicated to delivering world-class gaming experiences. Apply now to unleash your potential and make a significant impact in the exciting world of video game quality assurance!

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