Job Description

Job Description and Duties

Under the general direction of the Staff Services Manager II (SSM II), Bureau Chief, Recovery Operations and Program Support Bureau, Staff Services Manager I (SSM I) is responsible for directing and managing the Individual Assistance Program (IAP) Unit. Specifically, the SSM I plans, organizes, and makes administrative decisions based on the policies and procedures of the State, CDSS, and the federal programs of the Disaster Case Management Program (DCMP), Immediate Services Program (ISP), future federal Individual Assistance programs, and the State Supplemental Grant Program (SSGP). Directs all aspects of the DCMP and ISP, including performing program management analysis, budgeting, and program award closeouts. In addition, the SSM I plans activities, develops policies, and sets goals for the unit and manages Individual Assistance Programs related to presidentially-declared disasters including Individual Assistance and the California SSGP.

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Working Conditions

The incumbent may be required to travel and participate in disaster related work and work irregular work hours and overtime. In addition, the incumbent may be required to work at locations other than the official duty station. The incumbent must perform with tact and professionalism and communicate effectively orally and in writing.

Travel may required to assist in the oversight of IAP or to support the DSB mission.

This position is eligible for  hybrid work  in accordance with the Governor’s and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time.  The incumbent  will  be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies.  The successful candidate must reside in California upon appointment. The successful candidate must reside in California upon appointment.

Special Requirements

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application in order to be considered for this position.

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

All applicants must provide a separate document entitled Statement of Qualifications (SOQ). Your SOQ will be considered the first interview for this position and demonstrate your ability to communicate your experience clearly and succinctly. Only the most competitive applicants will be considered for an interview.

The SOQ should outline specific and relevant experience, education, and training which qualifies you to perform the duties outlined in the duty statement; include information stating how, where, and the dates the experience was acquired. The SOQ should also specifically outline how you possess any or all of the desirable qualifications outlined below. The SOQ should be no longer than three pages, singled-spaced, in no less than Arial 11-point font, questions written out, and your name clearly noted at the top of both pages of your SOQ. Resumes do not count as your SOQ. If you include a resume or cover letter in your application package, they will not be considered a substitute for the SOQ, which is a required document.

1. Why are you interested in this position?
2. Describe your state and federal grant management experience.
3. Describe your experience working with others in a team environment. Explain how you developed productive working relationships with peers and management.
4. As this is a new unit, what steps would you take to build the unit to be successful within the first six months?

Please attach your SOQ to your application (and Employment Inquiry Letter if you have received one). Applications received without an SOQ will not be considered.

This position is designated under the Conflict of Interest Code.

This position is subject to fingerprinting clearance by the Department of Justice.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Adapt to changing priorities
• Possess exceptional written and oral communication skills with the ability to present information and express ideas in a clear, confident, and convincing manner
• Excellent communication and interactive skills
• Possess strong organizational and time management skills
• Demonstrate the ability to be accountable
• Proficient in the use of various computer word processing, spreadsheet, and database applications and be willing to learn new technological tools and to incorporate them in daily tasks
• Experience in analyzing and interpreting various guidance documents, government codes and regulations
• Demonstrate excellent interpersonal skills with the ability to work in a multi-disciplined team environment
• Perform both independently and in a cooperative team environment
• Demonstrate the ability to prioritize and work well under pressure to meet quick deadlines
• Possess excellent customer service skills
• Be able to work remotely and in an office environment
• Have excellent attendance

Benefits

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.
  • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
  • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders
  • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Benefit information can be found on the website and the website.

Personal Leave Program (PLP) 2025

Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable for additional information on the length and percentage of reductions.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.

Job Tags

Permanent employment, Full time, Temporary work, Work at office, Immediate start, Remote work,

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