Store - Optometric Technician Job at EssilorLuxottica Group, Chicago, IL

WHZYUDBZdXdMeEpTM1NsVEl2TFlWVUp2SGc9PQ==
  • EssilorLuxottica Group
  • Chicago, IL

Job Description

Widen Your Horizons. Join the Next Chapter of Your Career

 

At EssilorLuxottica, we are committed to empowering our people to grow and succeed. This is your opportunity to take your career to the next level, embrace new challenges, and continue making a difference.

We work for a brighter future, thinking today about the world of tomorrow. ​

Don’t miss the chance to shape your #FutureInSight with us!

GENERAL FUNCTION

The Optometric Technician at Target Optical creates exceptional value in the lives of patients by delivering exceptional patient service and ensuring all patients receive the highest quality of care. Enthusiastically satisfies patients all the time through exceptional service.

MAJOR DUTIES AND RESPONSIBILITIES

  • Greets guests without delay when they enter the Shows urgency in providing service to guests and satisfying their needs.
  • Determines the reason for the guest's visit; in store explains how to shop at Target Optical; in Doctor’s office explains all required paperwork, tests, products and services as well as the appropriate time frame.
  • Is attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Opticians, Doctor or Retail Management when necessary.
  • Shows patience and courtesy to indecisive or difficult guests and patients.
  • Performs work accurately and thoroughly despite time pressure and guest volume. Identifies situations involving unsatisfied guests and acts quickly for resolution.
  • Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
  • Handles and files all patient records in an organized and efficient manner.
  • Places contact lens orders, processes shipments and properly submits invoices for payment.
  • Accurately operates the POS system, when required, collecting proper payment following
  • Takes pride in the appearance of the store and shows initiative in keeping the displays clean, attractive and organized.
  • Informs management of potential safety opportunities.
  • Demonstrates safe work practices.
  • Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used appropriately.
  • Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
  • Utilizes clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
  • Maintains and disinfects contact lens inventory; provides clinical support to the Optometrist as needed.

BASIC QUALIFICATIONS

  • Minimum of one-year strong guest service skills (internal/external)
  • High School Graduate /GED or equivalent experience
  • Strong communicator and listener to guests and associates.
  • Strong basic math skills (addition, subtraction, multiplication, division)
  • Strong interpersonal skills (friendly, caring, patient)
  • Sales skills
  • Knowledge of store merchandise
  • Familiarity with cash register, computers and calculators

PREFERRED QUALIFICATIONS

  • Previous experience in guest service, retail or optical

 

Our Diversity, Equity and Inclusion commitment​

 

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

Job Tags

Work at office,

Similar Jobs

Superior Health Linens

Class A CDL Route Driver Job at Superior Health Linens

 ...Crescent is currently looking to hire a Class A CDL Route Driver. Crescent, Davenport IA location offers home daily routes, quality equipment, and a full benefits package! We offer regular start-times, insurance, paid vacation, paid holidays, a company-matched 401(k)... 

HP Hood

Route Delivery Driver CDL A Job at HP Hood

 ...Assistance Programs. ~ Scholarships. ~ Multiple events and activities. ~ Referral Bonus. ~ And more! Job Summary: The Route Driver family of positions requires a current valid CDL A, a satisfactory MVR (Motor Vehicle Record), an up-to-date medical card, and... 

Ace IT Careers

QA Tester - Remote Job at Ace IT Careers

 ...Join Ace IT Careers as a Remote QA Tester! Are you ready to kick off your career in Quality Assurance? At Ace IT Careers, we are excited to offer an entry-level opportunity for aspiring QA Testers to work remotely with leading tech companies. This position is perfect... 

Franklin Electric

Web Developer Job at Franklin Electric

 ...fuel and electricity. Franklin Electric is seeking a skilled Web Developer II to join our Digital Customer Experience (DCX) team. In this...  ..., comprehensive benefits, and amenities such as: ~ Hybrid remote work arrangements ~ Generous paid time off & holidays ~ Paid... 

Enswell

Breakfast Cook Job at Enswell

 ...Enswell is hiring a full-time brunch line cook to work Saturday - Tuesday daytimes Enswell is an award winning all-day restaurant located in Rittenhouse Square with a full kitchen, cafe, comprehensive cocktail menu, and bottleshop. Owned and operated by Rival Bros...